Below are the service terms for clients and visitors of Shanae Dykes, LLC. If at any time you have questions about what is explained in these terms, please contact us. By using this site and our services, you are agreeing to abide by these terms. If any term of this agreement is held by an arbitrator or court of competent judgment to be invalid, void or unenforceable, the rest of the agreement shall remain in full force and effect and shall in no way be affected or invalidated.
As with any business relationship, communication is very important. For 1-1 services, each client will receive a specific point of contact for their project. If at any time the client has a question or concerns, they would need to contact that person directly. Non-clients and visitors should use our website’s contact form to reach out to us. A representative from our team will respond within 48 hours, excluding weekends and holidays. To ensure that your inquiry is addressed in a timely manner, we recommend not using social media to contact us.
You must be at least 18 years or older to use or order anything from our website. Children under 18 years old are prohibited from using this site..
We accept all major credit cards via Square and PayPal. We reserve the right to correct any pricing errors that may be on the website.
Refunds and Cancellation
We are paid based on the time used to complete a project. Due to the type of service we provide, we do not offer refunds. Should you be dissatisfied for any reason with our service, please contact us. Should a scheduled service be canceled once payment has been received, we will provide a credit of that amount to go towards the same or any other service we provide.
We reserve the right to refuse services or products, with or without reason.
Our website is designed to function properly on any browser and mobile device. If you’re experiencing issues with our site, please contact us and we’ll do our best to assist you. We make no guarantees that our website will be error-free.
Some of the links contained on this website are affiliate links. This means that we may receive a commission if you click on the link and make a purchase from the affiliate. We only recommend products and services that we know or trust to be of high quality, whether an affiliate relationship is in place or not.
This website is an educational and informational resource for business owners. We can not guarantee the outcome of recommendations that are provided and any statements made regarding the potential outcome are expressions of opinion only. We make no guarantees about the information or the recommendations provided.
We do not ship damaged products. Should you receive a product that was damaged in transit, please send us three (3) photos of the damaged product within 48 hours of being delivered to receive a store credit. We do not offer refunds. Exchanges are only provided at no cost for errors made by us. Returned items that do not have pre-approval from our staff will be returned to the sender. Custom tees have a 7 business day process. After this time, your tee will be delivered within 5 business days.
All copyright, trademark and other intellectual property rights for Shanae Dykes, LLC and it’s content (including website design, text, graphics and source codes are own by Shanae Dykes, LLC as permitted by law. Usage of these mentioned items without prior approval from an authorized representative of Shanae Dykes, LLC is strictly prohibited. None of our content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without prior approval from a representative at Shanae Dykes, LLC.
Limitation of Liability
Shanae Dykes, LLC makes no warrant that the functionality of the website will be uninterrupted or error-free. We can not guarantee that the server that makes Shanae Dykes, LLC is free from viruses or anything else which may be harmful or destructive. Shanae Dykes, LLC does not warrant or make any representation concerning the accuracy or reliability of the materials on this site. In no event shall Shanae Dykes, LLC or it’s suppliers be liable for damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Shanae Dykes, LLC site.